Refund policy

Returns: defective products only
Oceanview Cameras accepts returns only on products that are defective. We do not accept returns for change of mind.

Damages and issues
Please inspect your order when you receive it. If an item is defective, damaged or not the item you ordered, contact us as soon as possible so we can assess it and make it right. Items sent back without contacting us first will not be accepted.

Exchanges
Where a defect is confirmed, we can exchange the item for the same or a similar item, or refund it.

Refunds
Once we have received and inspected the returned item, we will let you know whether the refund is approved. Approved refunds are paid to your original payment method. Your bank may take a few days to process it.

Contact
Oceanview Cameras, Management House, 38 Melle Street, Braamfontein, Johannesburg, 2001
Call or WhatsApp 083 482 4732 or 071 169 6586
Email lizwanendlovu@gmail.com